Contact Us
Have questions about your ticket or need assistance? We're here to help!
Email Support
For general inquiries:
casmilahao2013c@gmail.comFor technical support:
vmstudio2013v@gmail.comWe typically respond to emails within 24 hours. Please include your ticket ID if you have one.
Live Chat
Pro Tip
For fastest response, use WhatsApp! Our team monitors it 24/7 and can assist you immediately.
Frequently Asked Questions
How quickly will I receive my ticket?
Tickets are typically delivered within 24 hours. M-Pesa payments may take up to 24 hours for manual verification.
What if I don't receive my ticket?
Contact us immediately via WhatsApp or email with your transaction details, and we'll resolve the issue promptly.
Can I change my ticket type after purchase?
Yes, contact us at least 48 hours before the event, and we'll assist with upgrades (additional payment may apply).
Urgent Issues?
For urgent matters (like not receiving your ticket close to the event time), please call or WhatsApp 0770559613 immediately for fastest assistance.